> ## Documentation Index > Fetch the complete documentation index at: https://docs.duvo.ai/llms.txt > Use this file to discover all available pages before exploring further. # Update Case > Edit a case's title and/or its data payload. Provide at least one field. For the payload, send free-form `data` OR a structured `json_data` object, never both. `json_data` is validated against the queue's Case schema and requires the queue to have one; a case that is already typed against a schema keeps its structured payload and rejects a free-text `data` write. Works on pending, in-progress, and settled cases. Other attributes (status, priority, labels) have their own dedicated endpoints. Returns the updated case with its event history and approval batches. ## OpenAPI ````yaml https://api.duvo.ai/v2/documentation/mintlify.json patch /v2/cases/{case_id} openapi: 3.0.3 info: title: Duvo Public API description: >- Public API for programmatic access to Duvo. Authenticate with API keys created in the Duvo dashboard. ## Rate limits Requests are counted per API key. Every response advertises the quota with the IETF RateLimit fields, so a client can self-throttle without waiting for a rejection: - `RateLimit-Policy: "default";q=;w=` — the policy in force: `q` requests per `w` seconds. - `RateLimit: "default";r=;t=` — the live state: `r` requests left, quota resetting in `t` seconds. - Read the quota from the headers rather than hard-coding it; it differs per environment. - The same numbers are also sent as `ratelimit-limit`, `ratelimit-remaining` and `ratelimit-reset`. Once the quota is exhausted the API answers `429 Too Many Requests` with `Retry-After` set to the seconds to wait; honor it instead of retrying immediately. version: 1.0.0 servers: - url: https://api.duvo.ai description: Production server security: [] tags: - name: Runs description: Start, monitor, and manage agent runs (Runs in the Duvo UI) - name: Sandboxes description: Create sandboxes and upload files for agent runs - name: Queues description: Manage queues and their agent bindings - name: Cases description: Create, list, and manage cases and their labels within queues - name: Case Approvals description: Submit decisions on pending case approval requests issued by an agent run - name: Case Attachments description: Upload, list, download, and remove the files attached to a case - name: Automations description: >- List and manage automations — the workspace container that groups the agents and queues making up one end-to-end process - name: Agents description: Create and manage agents for automation workloads - name: Revisions description: Create and manage agent revisions — the underlying Setup for an Agent - name: Agent Folders description: Organize agents into folders - name: Agent Memory description: Read an agent's memory files (the Memory feature in the Duvo UI) - name: Suggestions description: >- List, apply, and dismiss an Agent's improvement suggestions (the suggestions inbox in the Duvo UI) - name: Notifications description: >- List, read, dismiss, and clear the authenticated user's team notifications (the Notification Center in the Duvo UI) - name: Schedules description: List schedules configured for an agent - name: Duvo Pulse description: >- Create, list, iterate on, and delete Duvo Pulse dashboards — live, agent-generated visualizations of your Duvo data - name: Case Triggers description: >- Configure case triggers that automatically dispatch agent runs (Runs in the Duvo UI) for cases added to a queue - name: Triggers description: >- Configure event triggers that start a Run automatically when an external event fires (e.g. an email arrives, a Linear issue is created, or a file changes in Google Drive) - name: Skills description: Manage team and system skills (reusable knowledge packs). - name: Files description: Manage team files. - name: Plugins description: Discover plugins that can be referenced from a revision. - name: Organizations description: Inspect organizations you belong to and the teams within them - name: Team description: Inspect the team and members associated with the API key - name: Invites description: >- Invite people to a team — one at a time or in bulk, scoped to a Clarity process or the whole team — and manage the team's shareable invite link - name: Integrations description: Browse the team's catalog of available integration types - name: Connections description: Manage your connected integrations - name: Credentials description: >- Manage logins (domain + username + password + TOTP) used by agents to sign in to websites and desktop applications, and attach them to assignment revisions - name: Secrets description: >- Manage env-var secrets injected into runs, and attach them to assignment revisions. Only metadata is exposed; values are never returned - name: Revision Integrations description: >- Attach integrations to assignment revisions, pin specific connections, and link queues - name: ClarityV2 description: >- Manage Clarity v2 process snapshots, automation proposals, and the extra-capture-request follow-up loop paths: /v2/cases/{case_id}: patch: tags: - Cases summary: Update Case description: >- Edit a case's title and/or its data payload. Provide at least one field. For the payload, send free-form `data` OR a structured `json_data` object, never both. `json_data` is validated against the queue's Case schema and requires the queue to have one; a case that is already typed against a schema keeps its structured payload and rejects a free-text `data` write. Works on pending, in-progress, and settled cases. Other attributes (status, priority, labels) have their own dedicated endpoints. Returns the updated case with its event history and approval batches. operationId: updateCase parameters: - schema: type: string format: uuid in: path name: case_id required: true description: The case's unique identifier requestBody: required: true content: application/json: schema: type: object properties: title: description: New case title (1–500 characters). type: string minLength: 1 maxLength: 500 data: description: >- New free-form data payload handed to the agent when the case is claimed. Mutually exclusive with `json_data`. type: string json_data: description: >- New structured payload for a case on a queue that has a Case schema. Validated against that schema and mutually exclusive with `data`. type: object additionalProperties: {} responses: '200': description: Default Response content: application/json: schema: type: object properties: case: type: object properties: id: type: string format: uuid queue_id: type: string format: uuid title: type: string data: type: string json_data: nullable: true type: object additionalProperties: {} json_schema_id: nullable: true type: string format: uuid status: type: string enum: - pending - completed - failed priority: type: string enum: - none - medium - high display_status: type: string enum: - pending - in_progress - needs_input - postponed - evaluating - success - issues - completed - failed - canceled outcome_source: nullable: true type: string enum: - system - eval - manual outcome_severity: nullable: true type: string enum: - critical - medium - low claimed_at: type: string nullable: true claimed_by_run_id: type: string nullable: true completed_at: type: string nullable: true postponed_to: type: string nullable: true created_at: type: string updated_at: type: string created_by_user_id: nullable: true type: string format: uuid created_by_user_name: type: string nullable: true created_by_user_email: type: string nullable: true agent_run_status: type: string nullable: true agent_run_user_id: nullable: true type: string format: uuid pending_human_request_id: nullable: true type: string format: uuid pending_approval_batch_id: nullable: true type: string format: uuid pending_approval_assignee_user_ids: type: array items: type: string format: uuid approval_approved_count: type: integer minimum: 0 maximum: 9007199254740991 approval_rejected_count: type: integer minimum: 0 maximum: 9007199254740991 eval_summary: nullable: true type: object properties: evaluationId: type: string format: uuid passed: type: number total: type: number final_comment: type: string status: type: string enum: - ready - unavailable - in_progress severityCounts: type: object properties: critical: type: integer minimum: 0 maximum: 9007199254740991 medium: type: integer minimum: 0 maximum: 9007199254740991 low: type: integer minimum: 0 maximum: 9007199254740991 required: - critical - medium - low additionalProperties: false required: - passed - total - status additionalProperties: false search_match_data_snippet: type: object properties: before: type: string match: type: string after: type: string required: - before - match - after additionalProperties: false labels: type: array items: type: object properties: id: type: string format: uuid key: type: string value: type: string minLength: 1 color_hue: type: integer minimum: 0 maximum: 360 required: - id - key - value - color_hue additionalProperties: false required: - id - queue_id - title - data - status - priority - display_status - claimed_at - claimed_by_run_id - completed_at - postponed_to - created_at - updated_at - created_by_user_id - created_by_user_name - created_by_user_email - agent_run_status - agent_run_user_id - pending_human_request_id - pending_approval_batch_id - pending_approval_assignee_user_ids - approval_approved_count - approval_rejected_count - labels additionalProperties: false events: type: array items: type: object properties: id: type: string format: uuid case_queue_item_id: type: string format: uuid agent_run_id: nullable: true type: string format: uuid human_request_id: nullable: true type: string format: uuid type: type: string reason: type: string nullable: true created_at: type: string agent_id: nullable: true type: string format: uuid agent_name: type: string nullable: true user_id: nullable: true type: string format: uuid user_name: type: string nullable: true user_email: type: string nullable: true human_request_title: type: string nullable: true required: - id - case_queue_item_id - agent_run_id - human_request_id - type - reason - created_at - agent_id - agent_name - user_id - user_name - user_email - human_request_title additionalProperties: false approvalBatches: type: array items: type: object properties: id: type: string format: uuid case_queue_item_id: type: string format: uuid agent_run_id: type: string format: uuid title: type: string created_at: type: string resolved_at: type: string nullable: true cancelled_at: type: string nullable: true cancellation_reason: type: string nullable: true rows: type: array items: type: object properties: id: type: string format: uuid assignee_user_id: type: string format: uuid can_respond: description: >- Whether the authenticated viewer can answer this pending case approval. Submission rechecks authorization. type: boolean assignee_name: type: string nullable: true assignee_email: type: string nullable: true prompt: type: string resolution: description: >- Written resolution submitted with this decision. nullable: true type: string decision: nullable: true type: string enum: - approved - rejected responded_at: type: string nullable: true responded_by_user_id: nullable: true type: string format: uuid responded_by_name: type: string nullable: true responded_by_email: type: string nullable: true cancelled_at: type: string nullable: true cancellation_reason: type: string nullable: true required: - id - assignee_user_id - assignee_name - assignee_email - prompt - decision - responded_at - responded_by_user_id - responded_by_name - responded_by_email - cancelled_at - cancellation_reason additionalProperties: false required: - id - case_queue_item_id - agent_run_id - title - created_at - resolved_at - cancelled_at - cancellation_reason - rows additionalProperties: false scopedApprovalBatches: description: >- Approval batches with Run references redacted for Process-scoped access. When present, use this field instead of approvalBatches, which is empty for these callers. type: array items: type: object properties: id: type: string format: uuid case_queue_item_id: type: string format: uuid agent_run_id: type: string nullable: true enum: - null title: type: string created_at: type: string resolved_at: type: string nullable: true cancelled_at: type: string nullable: true cancellation_reason: type: string nullable: true rows: type: array items: type: object properties: id: type: string format: uuid assignee_user_id: type: string format: uuid can_respond: description: >- Whether the authenticated viewer can answer this pending case approval. Submission rechecks authorization. type: boolean assignee_name: type: string nullable: true assignee_email: type: string nullable: true prompt: type: string resolution: description: >- Written resolution submitted with this decision. nullable: true type: string decision: nullable: true type: string enum: - approved - rejected responded_at: type: string nullable: true responded_by_user_id: nullable: true type: string format: uuid responded_by_name: type: string nullable: true responded_by_email: type: string nullable: true cancelled_at: type: string nullable: true cancellation_reason: type: string nullable: true required: - id - assignee_user_id - assignee_name - assignee_email - prompt - decision - responded_at - responded_by_user_id - responded_by_name - responded_by_email - cancelled_at - cancellation_reason additionalProperties: false required: - id - case_queue_item_id - agent_run_id - title - created_at - resolved_at - cancelled_at - cancellation_reason - rows additionalProperties: false attachments: default: [] type: array items: type: object properties: id: type: string format: uuid case_id: type: string format: uuid filename: type: string mime_type: type: string size_bytes: type: integer minimum: 0 maximum: 9007199254740991 status: type: string enum: - pending - ready - failed failure_reason: type: string nullable: true source: type: string enum: - user - agent uploaded_by_user_id: type: string format: uuid agent_run_id: nullable: true type: string format: uuid created_at: type: string required: - id - case_id - filename - mime_type - size_bytes - status - failure_reason - source - uploaded_by_user_id - agent_run_id - created_at additionalProperties: false required: - case - events - approvalBatches - attachments additionalProperties: false '400': description: Default Response content: application/json: schema: type: object properties: error: type: string message: type: string required: - error additionalProperties: false '401': description: Default Response content: application/json: schema: type: object properties: error: type: string message: type: string required: - error additionalProperties: false '404': description: Default Response content: application/json: schema: type: object properties: error: type: string message: type: string required: - error additionalProperties: false '409': description: Default Response content: application/json: schema: type: object properties: error: type: string message: type: string required: - error additionalProperties: false '500': description: Default Response content: application/json: schema: type: object properties: error: type: string message: type: string required: - error additionalProperties: false security: - bearerAuth: [] components: securitySchemes: bearerAuth: type: http scheme: bearer description: API key authentication. Get your API key from the Duvo dashboard. ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.